70 Figure 16: Process framework for organisational change (Grover and Kettinger 2000)

70 Figure 16: Process framework for organisational change (Grover and Kettinger 2000) Chapter 7 – Conclusion…………………………………………………………………… 189 7.1 Contributions……………………………………………………………………………………………189 7.2 Significance for theory ………………………………………………………………………………195 7.3 Significance for practice…………………………………………………………………………….197 7.4 Limitations ………………………………………………………………………………………………198 Bibliography ………………………………………………………………………………….. 201 Appendices ………………………………………………………………………………………. 8.0–1 8.1 IT Governance (submission to IT-30 working group proposing an IT governance framework 13/6/03) ………………………………………………………………………………..8.1–2 8.2 Letters sent […]